| |
| |
|
Auctions Main Page |
|
|
|
From Ebay Zero to Power-Selling Hero: Using Feedback Effectively
When I talk about feedback to new Ebay sellers, I usually compare it to having one note posted on the door of a brick-and-mortar business for every transaction. At almost any business--no matter how bad the service--you would have a lot of positive transactions; and thus a lot of positive notes. As a potential shopper, you probably wouldn't bother to read all of these positive notes. Instead, you'd look to see if there were any negatives. If you were planning to eat at a restaurant and you found a bunch of notes in big, red marker that said the food was moldy; the waiter dumped hot coffee on me on purpose; and the manager chased me out of the store with a gun, you probably wouldn't go there--or at least you'd think twice about it. And likewise, if you wanted to buy an engagement ring, but you found a number of notes on the local jeweler's door that said I bought an engagement ring. The diamonds were fake. And the owner refused to give me a refund, you would drive out of town to another jeweler. Feedback is a powerful tool that will ensure either your success or failure selling on Ebay. This is why it is so important to use feedback carefully. You should do everything possible to see that each of the following happens: 1) every buyer gives you feedback; 2) all of that feedback is positive; and 3) every dispute or misunderstanding is resolved, resulting in: a) positive feedback, b) mutually-withdrawn feedback, or c) neutral feedback. A lot of Ebay sellers have a written feedback policy that requires the buyer to post feedback if they want feedback from the seller. This allows the seller to factor in the buyer's feedback when leaving feedback. It also forces people who wouldn't otherwise give feedback to do so. I personally do not use this system. When I receive payment, I leave feedback immediately. My feedback is always positive and descriptive. If I have something bad to say, I try to work it out with the buyer first, rather than posting negative feedback. In the example I used above, giving negative feedback to a buyer would be the equivalent of a store owner driving out to the buyer's house and posting a big, nasty letter on the person's door for everyone in the neighborhood to see. Leaving negative feedback like this is not only is a bad reflection on my business, but it can also prompt retaliatory negative feedback from the buyer. Afterall, if someone left that nasty note on your door for all of your neighbors to see, wouldn't you at least exercise your right to leave a response on the door of that someone's business? . . .again, this is why it is so important to avoid these exchanges altogether. In general, it is pretty easy to avoid negative feedback as an Ebay seller. If you create a clear store policy and adhere to it, give refunds when they are warranted, and communicate with your customers whenever there is a problem, you shouldn't ever have to worry about negative feedback. http://www.workathomerightnow.net/ebay.html - Written by Isaiah Hull, author of "How to Profit on Ebay In Seven Days Without Spending A Single Penny." For a limited time only you can get a pre-publication copy of his book for ONE-FOURTH the post-publication price!
MORE RESOURCES:
Google News |
|
|
|
RELATED ARTICLES
An Introduction To eBay Consignment After I started selling on eBay, I was approached by friends without computers who wanted me to sell their items for them. They had heard stories about the outrageous prices items some ebay auctions brought. From Ebay Zero To Power-Selling Hero: What It Takes Have you ever wondered what it takes to be "the best of the best"; to outcompete everyone who tries to do what you are doing--and to keep them guessing exactly what it is that makes you so much better?If you've ever owned a commercial website before, you know who these people are: they're the ones who sell the same product as you, but make $200,000 each year doing it. They have top rankings on search engines, flocks of loyal visitors, and a mailing list with 500,000 subscribers. Seven Steps to eBay Selling Success More and more people try their luck at selling on eBay everyday. With all of that growing competition it is important that you do everything possible to make sure that you stand out from the crowd. The Secret Of The Ebay Money Machine And How To Get Your Share If you have all the money you need, then this information wont be of much use to you!If however, like most of us, there are times when you could do with a little more, read on.At times we all come across circumstances where we could do with some extra income, be it that extra special present we need to buy, that unexpected bill that needs paying or just to make ends meet. Louis Vuitton -- Avoiding the Ebay Nightmare Fakes Without a doubt, eBay was one of the cleverest on-line ideas that anyone has had so far. The idea of creating a site where you can bid on and buy items ranging from an eggcup through to a disused Boeing 747 or a Nuclear Missile Silo was pure genius. Multiple Income Streams on eBay within 30 Minutes! POWERSELL Status, the secrets revealed.If like thousands of people you have been using eBay and wondering how to gain a regular income, and work from home, this article will help you. Do You Sell Tires By Mail? Maybe You Should eBay I just received an interesting email from eBay and it got me thinking.. What Ebay Can Teach Us About Success I flew back to New York from Atlanta a few weeks ago and picked up 'Business 2.0' magazine for the flight. Starting an eBay Home Business Do I need to explain what eBay is?If 'Yes', where have you been living for the past 5 years? On Mars?EBay is the world's largest Internet auction site. There are a reported 30,000,000 users, but that number has probably increased in the time delay between me writing this article and you reading it. The Number 1 Biggest Secret to Selling on Ebay Ebay.com is a Tool. Affordable Online Car Auctions Still hunting for the car of your dreams? Public car auctions online are becoming a happy hunting ground for car aficionados for they bring you a huge selection of affordable cars in various models at unbelievable prices.With online car auctions you can buy a new car at prices, which are quite less than the manufacturer's price in the retail showroom. Garage Sales, Flea Markets, and Special Events... Oh My! The activity chart is an ingenious way to find, in order, events happening in your community throughout the day. Plug in 'www. eBay Online Auction Sniping Secrets Since their introduction several years ago, online auctions, such as eBay, have been one of the hottest destinations on the World Wide Web. Auction sellers are attracted by the prospect of a broad venue for their products and the possibility of high profits resulting from emotion-driven bidding wars. Using Online Ebay Auctions to Promote Your Website - Confessions of a True Traffic Junkie If you are looking for traffic to your e-commerce site, you should look no further than Ebay. The reason for this is Ebay is an online auction site that has a huge following and millions of hits on a daily basis. An Emerging Market in eBay Consignments: The eBay Trading Post (Part II In A Series) In 2002, the eBay consignments business was born, referred to by eBay as the Trading Assistant Program.It's possible that eBay didn't foresee just how much they would benefit form their eBay consignments program. Mr. Rich vs. Mr. Job: How to Start a Dropship Business on eBay Mr. Asset vs. Get More for Your Money Shopping for Designer Shoes on eBay The worlds online market place.In just a few short years eBay has become a household name and millions of people are registered users benefiting from the enormous variety of auctions listed every day. Make Money Online: Learn To Sell On Ebay The online auction site eBay is an excellent tool for making money online. Think of eBay as an online yard sale and shopping mall. Why Ebay Is The Best Place To Make Your First $1000 Online I'd like to begin with a question - and I'll bet the answer is going to surprise you (it sure did surprise me!).Q. Online Auctions Business Online auction sites are a great way to find a bargain on almost anything and an excellent way of getting the best price for selling something of your own. Online auctions are different from their real-world counterparts.
|
| home | site map |
| © 2006 |
